Support

Get help with fitment, installation, hardware, shipping damage and replacement parts.

Fitment help

Confirm your model year, model and bed length before ordering. The documented launch configuration is 2017-2025 Ford F-250 / F-350 trucks with the 6.75-ft short bed.

Installation help

Follow the installation overview and hardware-specific torque guidance. If your hardware or mounting points differ, contact us before proceeding.

Missing hardware or damaged parts

Email james@grydgear.com with your order number, a description of the issue and photos of affected parts or packaging. Keep the packaging while we review the issue.

Staged SKU questions

SKU A is required first. SKU B requires A. SKU C requires A + B. The Complete System includes all stages.

Ford fitment expansion waitlist

We are working toward 2021+ F-150 and 2017+ Super Duty factory pickup coverage across all bed sizes. Expanded fitments are provisional until GRYD validation is complete. See the Ford coverage status and join the waitlist for your truck. Availability is shown on the product page; joining does not guarantee fitment or a release date.